| Frequently Asked Questions What is School-Age NOTES? School-Age NOTES is a publisher and vendor of proven, practical resources for after-school professionals, child-care providers, youth organizations, camp directors and staff members, home-school parents, schools, preschools, parents and others who care for children. We publish and sell resources on a range of topics. We also publish School-Age NOTES, a monthly newsletter for after-school professionals that features timely articles on a range of subjects and a calendar filled with more than 30 easy-to-implement activities to assist with planning for the coming month. School-Age NOTES is a subsidiary of AlphaBEST Education. A leader in after-school programming, AlphaBEST partners with school districts to provide customized before-, after- and summer-school programs for students in kindergarten through eighth grade. How do I subscribe to the newsletter? You can subscribe on this Web site using Visa, Mastercard or Discover. You can also subscribe by calling 1-888-977-7955 or request an order form by sending an e-mail to info@schoolagenotes.com.
Newsletter subscribers receive a 10 percent discount on book orders made during the term of their subscription. Can I subscribe if I live outside the United States? Yes. Canadian and foreign subscribers pay a slightly higher subscription rate to cover the cost of international postage. If I subscribe to the newsletter today, am I eligible for the subscriber discount for my initial order? Yes. Subscribers can begin to save money on their first order. Is there a shipping charge on the newsletter subscription? No. When will I receive my order? Orders are usually processed and shipped within three business days after receipt of the order. To save you money, standard shipping/handling charges are based on either ground UPS shipment or post office book rate, depending on the size of the order. Delivery is usually within 5 to 10 days. If you would like faster delivery, please call 1-888-977-7955. Extra shipping charges will apply for expedited service. I live outside the United States. Will you ship to me? Yes. International shipping costs will be calculated based on the total weight of the order. How do you protect my personal information on this Web site? All transactions placed through our online shopping cart use a secure server. If you prefer, please place your order by phone (1-888-977-7955) or fax (1-614-836-5268). | 
